Phone: 1-800-634-1750 Fax: 214-752-7393 Email:
Patients Direct

Physicians & Medical Garments based in Dallas, TX

At Patients Direct we appreciate your prompt payment by major credit card or check. We accept MasterCard, Visa, American Express, and Discover. On day of shipping, your credit card will be charged and you will receive a sales receipt from donotreply@chasepaymentech via email. If your credit card is disapproved, your order will be placed on hold until payment is cleared. When you receive your bill the charge will be posted from Foundations Too Direct-F2Direct, the parent company of Patients Direct.

At Patients Direct we allow Physicians, Hospitals, and Surgery centers up to 30 days to receive check payment from day of shipping. Check payments can be made out to Foundations Too Direct and sent to P.O. Box 191529 Dallas, TX 75219. In the event a check is returned an additional $40.00 will be added to your bill with any additional late fees. If we do not receive your payment on time, a 10% late fee will be assessed on the 33-day of your billing cycle.

Physicians, Hospitals, and Surgery Centers may use their own established shipping accounts (FedEx, UPS) if they do not want shipping charges to apply. PLEASE NOTE: Weekends and holidays are NOT included in shipping (transit) time. Overnight orders shipped on Friday can be expected on the following business day (typically Monday, unless Monday is a holiday). Expedited shipping is a service of the carrier you select and exceptions to the expected delivery time are at the discretion of the carrier.

There are times when Patients Direct cannot ship your order complete. If this happens, please pay the original invoice in full and your backorder will be shipped with a new invoice stating a balance of zero.

If you need to return or exchange your purchase, we will accept returned items in their original condition within 30 days of the purchase date. Altered, damaged, or stained products will not be accepted. Only unopened packages may be returned for a full refund minus cost of shipping

All our policies and procedures can be found on our Policies Page

Physician Coupon Code

We treat our #1 customers as we should and provide Physicians, Hospitals, and Surgery Centers with special pricing. All Physicians, Hospitals, and Surgery Centers can enter the Universal Coupon Code below at check out.

*Universal Coupon Code: DOCTOR

*Coupon code only available for Physicians, Hospitals, and Surgery Centers.

**At check out enter the Coupon Code to receive your discounted prices.